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Refund and Returns Policy
Product Bargains Return Policy
Eligibility for Returns:
- Timeframe: Items must be returned within 30 days of purchase.
- Condition: Items must be in their original condition, unused, and with all original packaging and tags attached.
Non-Returnable Items:
- Clearance items
- Gift cards
- Personalized items
- Perishable goods
Return Process:
- Initiate Return: Contact our customer service team to initiate a return.
- Return Authorization: Obtain a Return Authorization Number (RAN).
- Packaging: Securely pack the item(s) with the RAN included inside the package.
- Shipping: Send the package to the provided return address. We recommend using a trackable shipping method.
Refunds:
- Processing Time: Refunds will be processed within 7-10 business days of receiving the return.
- Original Payment Method: Refunds will be issued to the original payment method used at the time of purchase.
- Shipping Costs: Original shipping costs are non-refundable. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Exchanges:
- Availability: Exchanges are subject to product availability. If the desired item is out of stock, a refund will be issued instead.
Damaged or Defective Items:
- Reporting: Report damaged or defective items within 7 days of delivery.
- Replacement or Refund: We will provide a replacement or full refund for damaged or defective items, including return shipping costs.
Contact Information:
- Customer Service: customerservice@product.bargains
This return policy ensures a smooth and hassle-free return process for our valued customers at Product Bargains.
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